Refund Policy

30-Day Money-Back Guarantee

We stand behind our products with a 30-day money-back guarantee. If you're not completely satisfied with your Malwarebytes purchase, you can request a full refund within 30 days of purchase.

Eligibility for Refund

To be eligible for a refund:

• Request must be made within 30 days of purchase
• Provide your order number or email used for purchase
• Explain the reason for your refund request

Refund Process

To request a refund:

1. Contact our support team at contact@installmalwarebytes.org
2. Provide your order details and reason for refund
3. Our team will review your request within 24-48 hours
4. If approved, refund will be processed to your original payment method

Refund Timeline

Once approved, refunds are typically processed within 3-5 business days. Depending on your payment provider, it may take an additional 5-10 business days for the refund to appear in your account.

Non-Refundable Circumstances

Refunds may not be granted in the following cases:

• Request made after 30 days from purchase
• License key has been used to activate multiple devices beyond the license limit
• Evidence of license key sharing or resale
• Fraudulent purchase or chargeback

License Deactivation

Upon refund approval, your license key will be deactivated. You will need to uninstall the software from your devices. Continued use of the software after refund is not permitted.

Contact Us

If you have questions about our refund policy or need to request a refund, please contact our support team at contact@installmalwarebytes.org. We're here to help 24/7.